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Purchase Order Maintain Distribution Page Timing Out Issue (Doc ID 2373759.1)

Last updated on MARCH 14, 2018

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


Page timing out issue

When user gets a combo-error popup window with OK or Cancel options; User clicks OK/Cancel, system is not returning to the current active page, instead its timing out. They have to close the browser and open a new session.

Navigation: Purchasing > Purchase Orders> Maintain Distributions

Select a PO and update distributions to incorrect values and try to save. You should see a combo error dialogue and then whatever the action you take it will timeout.

ERROR
-----------------------
Warning - Invalid Chartfields Combination on Line Number: 1 Schedule Number: 1 Distribution Line Number: 1 for Chartfields: PROJECT_ID/PROGRAM_CODE in Group: PRJ_PGM. (10208,69)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Setup and enable Chartfield Combination Editing - Set to WARN
2. Nav to Purchasing, Purchase Orders, Maintain Distributions and make a change to the chartfields that is invalid.
3. Warning Message is displayed with OK / Cancel buttons.
Clicking either causes the page to time out, showing just a blue screen.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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