EAP 9.2: Users Are Able To Delete A Voucher Included In A Verified Control Group, Which Gets To Keep Its Status Of Verified Even After Deletion And Having Differences
(Doc ID 2374308.1)
Last updated on FEBRUARY 03, 2019
Applies to:PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
A system inconsistency has been detected by the functional team, who is able to manually delete via the Online Application an existing Voucher transaction that belongs to a Verified Control Group.
If the User were to simply want to update a small detail of the Voucher, a warning message is issued, and all Invoice Information page fields are grayed out. Nothing can be modified, even the Invoice ID, or any Accounting Details. However, there is no problem in deleting the transaction altogether.
1.- Create a new Control Group under Business Unit US001, for an Amount of 250 USD, 1 Voucher, and assign it to User ID VP1.
2.- Add a new Voucher transaction in the system under Business Unit US001, for Supplier ID USA0000005, Amount of 250 USD, and into the Control Group that was created.
3.- Upon saving the changes, the system throws the below message, click YES:
" Control Group 0000000003 balances. Do you want to move to the next control group assigned to you? (7030,137) "
4.- Re-open the Control Group, and set its status in Verified.
5.- Re-open the Voucher transaction, and receive the below Warning Message, click OK:
" This voucher is assigned to a verified control group. (7035,22)
Only certain payment related fields may be updated since this voucher belongs to a verified control group. "
6.- Proceed to the Voucher Delete component, open the transaction, and delete it. No warning messages are being issued at this point.
7.- Check the Control Group that the voucher was in,and confirm that there are differences calculated, as well as the Status is still Verified
To gather more information concerning this scenario and its related problem, refer to the available Replication Steps Word Document here linked containing the complete configuration and the replication steps necessary to reproduce the issue.
Vouchers could get deleted by mistake, when not receiving a single Warning or Error Message stating that the transaction about to be deleted belongs to a Control Group that has been Verified.
It is not consistent that if a Voucher belongs to a Control Group in Verified status, it cannot be updated online, but that a User can plain delete it from the system without a single warning. Also, that once that is completed, the Control Group remains in a status of Verified, while Differences are calculated.
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