Document Upload Page In Benefits Is Blank

(Doc ID 2374324.1)

Last updated on MARCH 15, 2018

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Goal

When we click on the Benefits Upload page under Main Menu > Benefits > Review Employee Benefits > Document Upload we are allowed to search for an entry but when we click on it then the page comes up empty. We have confirmed that users have access to all the security menus, components, and pages but it will not display.
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms