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Multiple Offering in Plan By My Requirement is Not Displaying Status (Doc ID 2375169.1)

Last updated on JUNE 01, 2018

Applies to:

PeopleSoft Enterprise CS Academic Advisement - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Student Records Self Service

ACTUAL BEHAVIOR
---------------
Multiple Offering in Plan by my Requirement under student center is not displaying status on return

Plan by My requirement under Student Center > Plan > Plan by my requirement, and selecting Course with Multiple offering will nit display status instantly when the course is selected.

EXPECTED BEHAVIOR
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Course should display the star symbol (Panned) after the course is added to the planner

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Student Center > Plan > Plan by my requirement or Self Service - Academic Planning - My Planner
2. Click on Plan by my requirements.and select and click course with multiple offerings. This will display offerings.
3. Select any offering
4. Click on ‘Add to Planner’ and the click on ‘Return to My Planner’
5. The Star (Planned) symbol in the Status column against the course is not visible immediately.
6. Star symbol is visible after coming back from the Students planner page.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
This may create confusion to the users

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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