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EAR9.2:Deposits Are Not Getting Posted Due To ACTOB Error For GST Items (Doc ID 2375315.1)

Last updated on MARCH 18, 2018

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, AR Update - Posting

When attempting to run ARUPDATE,
the following error occurs.

ERROR
-----------------------
Accounting Entries Out Of Balance


Steps To Replicate
-----------------------

  1. Create the Invoice under GST(India) enabled billing unit, with export customer(Non-INR).
  2. Enter the different project chart fields(Project id or activity should different)
  3. Process the invoice till Accounts Receivables and Create the Regular deposit and Payment worksheet
  4. if Invoice amount is 100, create the deposit with 90 and knock-off the invoice with 90 and rest of the 10 should be written-off within single deposit
  5. Run the AR update process. Then written-off amount entries will go to error(ACTOB)



Cause

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In this Document
Symptoms
Cause
Solution
References


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