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EAR9.2: Unposting Of A Partial Payment Is Not Working (Doc ID 2375470.1)

Last updated on OCTOBER 01, 2020

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When trying to unpost a partial payment and click on the worksheet action hyperlink, instead of being taken to the Worksheet Action page, user is taken to the Payment Group page.

STEPS
------------
The issue can be reproduced at will with the following steps:

  1.  Create Pending Item and Post it;
  2.  Create deposit and save it;
  3.  Apply the payment against the item under Accounts Receivable / Payments/ Apply Payments/ Create Worksheet page;
  4.  Unpost the item and select a new item under Accounts Receivable / Receivables Update / Unpost Groups / Payment Group - save and click on Worksheet Action link.

Cause

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In this Document
Symptoms
Cause
Solution
References


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