EAR 9.2: When Unpost Direct Journal Deposit , The Corresponding Reversal Does Not Show In The Bank Statement
(Doc ID 2375555.1)
Last updated on SEPTEMBER 29, 2023
Applies to:
PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
On : 9.2 version, Direct Journal
ACTUAL BEHAVIOR
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When unpost direct journal deposit , the corresponding reversal does not show in the bank statement.
EXPECTED BEHAVIOR
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Unpost should display on system side of the bank statement to offset the original direct journal.
Please note the original journal entry is automatically corrected with an offset journal entry during the unpost.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create a new direct journal - Main Menu, AR, Payments, Online Payments, Regular Deposits
2. Create Accounting Entries for the direct journal - Main Menu, AR, Payments, Direct Journal Payments, Create Accounting entries
3. Check Semi- manual bank statements for direct journal - Main menu, banking, reconcile statements, semi-manual reconciliation
4. Verify direct journal entered is posted to bank statement on system side
5. Unpost direct journal - Main menu, Accounts Receivable, Payments, Direct Journal Payments, Unpost direct journal
6. Go back to semi manual reconciliation bank statement.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot reconcile.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |