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EAR 9.2: When Search For Payment In Incomplete payments page, takes payment to search page not payment page directly like earlier version. (Doc ID 2375570.1)

Last updated on MARCH 19, 2018

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 PUM 25 version, Payment Online Deposit

ACTUAL BEHAVIOR
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Incomplete payments page takes payment to search page not payment page directly like earlier version.
 

EXPECTED BEHAVIOR
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Expectation is user should be landed on the Payments page in Step (2) itself. User should not have the need to be navigated to "Find an Existing Value" and then click on 'Search' button.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate: Accounts Receivable > Payments > Review Payments > Incomplete Payments.
Enter Search criteria: Unit – CAN01 and click on Search button

2. Click on one of the Payment IDs in the Search results. New tab will open for “All Payments”. User is landed on "Find an Existing Value" tab.

3. Click on “Search” button. Payments page opens up for the user

Expectation is user should be landed on the Payments page in Step (2) itself. User should not have the need to be navigated to "Find an Existing Value" and then click on 'Search' button.

The issue is replicated in Demo instance, PSFT 9.2, Image 25, PT 8.55.18. Attached replication steps.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users need to take extra step.

Cause

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In this Document
Symptoms
Cause
Solution
References


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