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EAR 9.2: Item Column Is ONLY Visible Under Owner Action List Page When ACTION_LST.CONDITION_ID Is In DISP & DEDN OR CPDB AND CPDR and ITEM Exist In PS_ACTN_CONV_ITEMS (Doc ID 2375594.1)

Last updated on MARCH 19, 2018

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


On : 9.2 version, Condition Monitor


Item column is ONLY visible under owner action list page when ACTION_LST.CONDITION_ID is in DISP & DEDN or CPDB and CPDR and ITEM exist in PS_ACTN_CONV_ITEMS

All condition id should be included in owner list page for display.

The issue can be reproduced at will with the following steps:
1. Path: Main Menu>Accounts Receivable>Customer Interactions>Actions>Owner Action List
2. Search all you will notice some item field is having detail button and other have blank.

The issue has the following business impact:
Due to this issue, users cannot see item detail from this page.


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