E-SEC: Postalcode Field Getting Masked With AAAA Or UUUU When Clicking On Edit Address

(Doc ID 2375862.1)

Last updated on JUNE 02, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 to 8.55 [Release 8.4]
Information in this document applies to any platform.

Symptoms

Postalcode Field getting masked with alphabets (e.g. "AAAA" or "UUUU") when clicking on Edit Address link.

Environment:
-------------
PT: 8.56.07
Application: Campus Solutions 9.2


Replication Steps:
-----------------
Navigation: Campus Community > Personal Information > Biographical > Addresses/Phones > Addresses

1) Enter student ID and select a student
2) Select any address with postcode
3) Click 'Edit Address'
4) You will see the postcode not showing correctly


Below is another replication from HRMS Application:

Main Menu > Workforce Admin > Personal information >Biographical > Modify a person
 
Search for GACOM01, Go to Contact info .
 
Observe that Postal Code displayed as "9001"
 
In correct history mode, click on edit/view address details link, Postcode displayed as AAAA

 

Changes

 

Cause

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