ETL9.2 - Time approvals are going to the error step instead of employee's position supervisor

(Doc ID 2376957.1)

Last updated on MAY 08, 2018

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Time approvals, using the TLByPosnSupervisor list, are going to the Error Step instead of routing to the employees' position supervisor. This issue is occurring in PUM 24 and PUM 25 environments.

EXPECTED BEHAVIOR
-----------------------
Position supervisor will be pulled and will be listed as the approver.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit reported time that requires approval with TLByPosnSupervisor, or run Time Admin to generate Payable Time needing approval with the same list.

Changes

 

Cause

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