TimeSheet Approval Skipping Supervisors With EMPL_TYPE='CWR' After PUM23

(Doc ID 2378297.1)

Last updated on MARCH 24, 2018

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Technical

ACTUAL BEHAVIOR
---------------
TimeSheet Approval Skipping Supervisors with EMPL_TYPE='CWR' after PUM23

TimeSheet Approval Skipping Supervisors with EMPL_TYPE='CWR' after applying PUM23.

TLByPosnSupervisor Approval Definition is used when encountering this issue


EXPECTED BEHAVIOR
-----------------------
The approval process should not exclude CWR Employee Type as there are business situations when the Supervisor is not an actual employee of the employer but rather an outsourced person

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Have an employee with an supervisor of type CWR
2. Configure TLByPosnSupervisor approval for Time and Labor
3. Report time for the initial employee that requires approval
4. Note that the Approval process skips the Direct Supervisor

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot correctly get their TL Requests approved when the supervisor is not actually hired within the same company

Cause

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