EEX 9.2: Cash Advance Withdrawal E-mail Notification Is Using Send Back For Revision Template

(Doc ID 2379458.1)

Last updated on APRIL 20, 2018

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When an Employee withdraws a Cash Advance, a Send Back email notification is received by him.

Steps
1. Create an Cash Advance and submit it for approval.
2. Withdraw Cash Advance using the button.

Actual Behavior
Employee receives a send back email notification.

Expected Behavior
Withdrawal email notification should be sent to employee.

To gather more information concerning this scenario and its related problem, refer to the available Replication Steps containing the complete configuration and the replication steps necessary to reproduce the issue.

Cause

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