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E-BIP/XMLP: Issues With Fonts In PDF Attachments (Doc ID 2379897.1)

Last updated on AUGUST 17, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 to 8.56 [Release 8.4]
Information in this document applies to any platform.

Symptoms

When including attachments with a BI Publisher report, an issue occurs where all the text appears as garbage characters and is unreadable.  The BI Publisher report itself appears correctly, but the attachment pages in the PDF file experience the issue.

Additionally, if the original fonts from the PDF attachment is missing on the server host machine, font substitution will occur which can cause text to appear with incorrect spacing and potentially overlapping characters.

Cause

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