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E-PIA: RTE Text While Printing Appears Garbled. Lines Are Getting Overlapped In IE Browser (Doc ID 2380049.1)

Last updated on MARCH 28, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.


The Print Window which opens up in IE after clicking on Print Preview link is showing overlapping text when the content for print is huge

PeopleTools 8.55.19
CRM 9.2

1) Navigate to Main menu -> Helpdesk -> Search Cases. Add multiple notes
2) Click on "Print View" Button, next to Save button which will display Print view of all the Case Notes
3) Print the Page, the notes text is getting overridden.




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