When Employees Are Rehired and Become Eligible for a New Plan after the Start Date of the Plan, Hours Counting Service Will Not Calculate

(Doc ID 2380435.1)

Last updated on MARCH 29, 2018

Applies to:

PeopleSoft Enterprise HCM Pension Administration - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Hours Counting Service which is dependent on Consolidated Hours is not calculating for some employees who become eligible for the plan at the time they are rehired.

STEPS
---------------------------
1. Run Periodic Processes for Service (Navigation: Pension > Periodic Processes > Request Process).

Cause

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