When Employees Are Rehired and Become Eligible for a New Plan after the Start Date of the Plan, Hours Counting Service Will Not Calculate (Doc ID 2380435.1)

Last updated on DECEMBER 20, 2022

Applies to:

PeopleSoft Enterprise HCM Pension Administration - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Hours Counting Service which is dependent on Consolidated Hours is not calculating for some employees who become eligible for the plan at the time they are rehired.

STEPS
---------------------------
1. Run Periodic Processes for Service (Navigation: Pension > Periodic Processes > Request Process).

Cause

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In this Document

Symptoms

Cause

Solution

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When Employees Are Rehired and Become Eligible for a New Plan after the Start Date of the Plan, Hours Counting Service Will Not Calculate (Doc ID 2380435.1)

Applies to:

Symptoms

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!