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E-508: Reading Order Restarts When Enabling/Disabling Checkboxes in Chrome Browser (Doc ID 2380930.1)

Last updated on MARCH 30, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

FSCM 9.2 Image 19 Tools: 8.55 Environment Affected: Test Browser: Chrome

Issue: Reading order restarts when ticking checkboxes while on screenreader mode

Navigating(tabbing or arrow keys) to the checkboxes on the PeopleSoft page, when the checkbox is enabled/disabled by using the space bar, then, when trying to use the arrow keys to go to the next field, the tabbing order gets reset to the top of the page where the Favorites are located.  This is replicated in Chrome but not in IE.

Replication steps:
1: Login to the system with screen reader mode turned on
2: Navigate to Main Menu > Purchasing > Purchase Orders > Add/Update POs
3: Use an existing value
4: Click on Add Comments Link
5: Tab to the ‘Send to Supplier’ checkbox
6: Press spacebar to tick/untick checkbox
7: Press down arrow key
*Screen reader should be ON.

Cause

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In this Document
Symptoms
Cause
Solution
References


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