Slow Performance when using Position Number Lookup to Create a New Job Opening

(Doc ID 2380956.1)

Last updated on APRIL 06, 2018

Applies to:

PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When creating a new job opening, recruiters are experiencing long wait times when using the Position Number Lookup.


The issue can be reproduced at will with the following steps:
1. Navigate to Recruiting > Create Job Opening
2. Enter the Business Unit and Job Family
3. Select the 'Look Up' button for the position number field
4. Note it takes about 10-15 to display values depending on the Business Unit and Job Family selected

Cause

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