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eBen Fluid Incorrect Rendering Of Dependent/Beneficiary Fluid Page On iPhone/iPad (Doc ID 2381595.1)

Last updated on OCTOBER 02, 2018

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Dependent beneficiary fluid page on iPhone/iPad is not rendering as expected. 

Cancel and Save buttons disappear; Add e-mail page is hidden by the URL

STEPS
-----------------------
o Select ‘Employee Self Service’ using an iPhone/iPad
o Click on Benefit Details tile
o Click on Dependent/Beneficiary Info Fluid Page
o Click on existing dependent name
o Scroll down to the bottom of the screen. After a few scrolls with your finger the top bar with the ‘CANCEL’ and ‘SAVE’ button disappear.
o Click on ‘Add Email’. The next page has fields hidden by the URL bar.

Cause

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In this Document
Symptoms
Cause
Solution
References


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