EPY: HCM 9.2 Final Check Not Processing

(Doc ID 2381605.1)

Last updated on MAY 01, 2018

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Issues with Final Check processing.

ISSUE #1:
The process is not copying the earn code if it is the default REG earn code for the pay group when it is either a) entered in pay other earnings or b) an amount added to Reg Salary field on another sequence on the pay line. The process is supposed to copy the earn codes from the ok-to-pay payline to the Final Check payline. It should include all earn codes that are defined in the final check program and whose earnings from/thru date are prior to the employee's termination date. The process is not copying the earn code if it is the default REG earn code for the pay group when it is either a) entered in pay other earnings or b) an amount added to Reg Salary field on another sequence on the payline. This issue is resulting in underpayments, since not all earn codes are being copied to the FC even when setup in the FC program.

ISSUE #2:
According to PeopleBooks, the final check functionality should be copying to the final check a all one-time taxes that were on the on-cycle payline.
"The Create Final Check Pay sheet process copies all one-time garnishments and one-time taxes that are associated with the processed, preexisting paysheets to the final check paysheets. The system verifies one-time deductions against the final check program and copies only those one-time deductions that are in the final check program".

ISSUE #3:
3) Why We are not able to create Final Checks through the "Request Final Cheque" page for a termination in the prior pay period?
The process gives an error message 000280, Job data was not found", and it then fails to create the Final Check paysheet.  
However, the Final Check process DOES work to create a prior pay period check if using it via Online Check.  
The process seems to work in one regard (online check), but not on the Final Cheque Request page.  If it works on one page, should it not also work on the other?  

Changes

 

Cause

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