DL Sub And Unsub Loan Credit Eligibility Displays Credit Pending

(Doc ID 2382458.1)

Last updated on APRIL 09, 2018

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9 version and 9.2, Loan Processing

ACTUAL BEHAVIOR
---------------
With the critical COD patch applied, CS 9.0 Patch 22112855 and CS 9.2 Patch 27244229, when loading in a COD response file for both Aid Year 2018 and 2019, the Loan Credit Eligibility field is being updated with a value of 'Credit Pending' for Subsidized and Unsubsidized Stafford loans.

EXPECTED BEHAVIOR
-----------------------
With the critical COD patch applied, CS 9.0 Patch 22112855 and CS 9.2 Patch 27244229, when loading in a COD response file for both Aid Year 2018 and 2019, the Loan Credit Eligibility field should not be updated with a value of 'Credit Pending' for Subsidized and Unsubsidized Stafford loans because the Loan Credit Eligibility flag only applies to PLUS and Grad PLUS loans.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Financial Aid > File Management > COD Full Participant > Import COD Response Data
2. Run the process
3. Navigate to Financial Aid > Loans > Direct Lending Management > Manage Direct Loan Application > Application Misc Data. You will see that the Loan Credit Eligibility field = Credit Pending

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot accurately run any processes looking for an approved status.

Changes

 

Cause

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