My Oracle Support Banner

DL Sub And Unsub Loan Credit Eligibility Displays Credit Pending (Doc ID 2382458.1)

Last updated on OCTOBER 25, 2018

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9 version and 9.2, Loan Processing

ACTUAL BEHAVIOR
---------------
With the critical COD patch applied, CS 9.0 Patch 22112855 and CS 9.2 Patch 27244229, when loading in a COD response file for both Aid Year 2018 and 2019, the Loan Credit Eligibility field is being updated with a value of 'Credit Pending' for Subsidized and Unsubsidized Stafford loans.

EXPECTED BEHAVIOR
-----------------------
With the critical COD patch applied, CS 9.0 Patch 22112855 and CS 9.2 Patch 27244229, when loading in a COD response file for both Aid Year 2018 and 2019, the Loan Credit Eligibility field should not be updated with a value of 'Credit Pending' for Subsidized and Unsubsidized Stafford loans because the Loan Credit Eligibility flag only applies to PLUS and Grad PLUS loans.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Financial Aid > File Management > COD Full Participant > Import COD Response Data
2. Run the process
3. Navigate to Financial Aid > Loans > Direct Lending Management > Manage Direct Loan Application > Application Misc Data. You will see that the Loan Credit Eligibility field = Credit Pending

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot accurately run any processes looking for an approved status.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.