EPY: Unable To View W-2C PDF Output In The Administration Tab Of Report Manager

(Doc ID 2383137.1)

Last updated on APRIL 05, 2018

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.


The payroll tax manager is able to run the "Create W-2C PDF forms process successfully but when accessing the Administration tab in Report Manager, no PDF output is available for viewing.

The user has a custom role and permission list (PL) but others with the same role and PL are able to see the PDF.

The issue can be reproduced at will with the following steps:
1. Add Payroll Tax Manager to custom role and permission list.
2. Run the "Create W-2C PDF" process
3. Go to view the report in Report Manager under Administration tab.


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