EAP: EFT Remittance Advice For Canadian Suppliers Has a Blank Branch ID

(Doc ID 2383179.1)

Last updated on APRIL 06, 2018

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

 ISSUE:

The EFT Remittance Advice generated from the AP module has a blank Branch ID displayed even though this information has been entered into the Supplier's bank account information.

ACTUAL BEHAVIOR
 
The EFT Remittance Advice generated from the AP module has a blank Branch ID displayed even though this information has been entered into the Supplier's bank account information.

EXPECTED BEHAVIOR
 
Branch ID should be displayed on remittance advice.

STEPS
 
The replication steps are below:


1. Create a new Canadian supplier and indicate the banking information on the supplier. Make sure that Ensure to enter the Payment Notification information so that the e-mail remittance advice is sent.
2. Create a new Voucher using the above supplier that you created. Ensure that the payment tab indicates a payment method of ACH.
3. Pay the above Voucher through a Pay Cycle.
4. At the completion of the Pay Cycle, the system will automatically send an e-mail remittance advice to the e-mail address on the supplier. The remittance advice has an issue. It is missing the Branch ID on the PDF even though the Branch ID is entered on the Supplier’s bank information.

 

Changes

 

Cause

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