My Oracle Support Banner

E-LDAP: PT 8.55.12 & PT 8.56.x LDAP Code Not Looping Through Multiple Domains (Doc ID 2383555.1)

Last updated on SEPTEMBER 19, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

LDAP authentication giving Invalid Username\password with the Network ID exists in multiple domains

Upgrading to PT 8.55.21 and PT 8.56

LDAP authentication giving Invalid Username\password with the Network ID exists in multiple domains.

Customer Network ID's are unique by domain\username. For instance domain1\username and domain2\username. After upgrading from 8.55.11 to 8.55.21 and 8.56.06 tools and users that have a username that exists in two domains are now getting authenticated and are getting the error Invalid
Username\password. After doing a trace within the code we are finding that when username (from domain1) logs into the system, the LDAP SEARCH code is validating against username in domain2 and therefore the user is getting error because the password for domain1\username doesn't equal the
password for domain2\username.


ERROR
-----------------------
 Invalid Username\password.

LDAP Error Code : 49



REPLICATION STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Setup LDAP authentication with one map and multiple LDAP servers.

2. User logs in with LDAP password but because there are similar LDAP users IDs in different locations, domain1 and domain2, the users have different passwords. The user from domain2 hits the domain1 LDAP server first, but instead of the code looping and checking the domain1 server, it fails the login and exits the code.

This was working correctly in PT 8.55.11

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot login via LDAP authentication consistently.



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.