Ben022/Ben023 Letters Not Taking Coverage Breaks < 63 Days Into Account

(Doc ID 2383567.1)

Last updated on APRIL 06, 2018

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

BEN022/BEN023 letters are being generated with incorrect information as breaks in coverage less than 63 days are not being taken into account.
The short breaks in coverage should be ignored when coverage length is documented.


STEPS
-----------------------
1. Create test case with short-term coverage, then terminate coverage, then add coverage back sooner than 63 days after coverage terminated.  Then terminate the coverage in less than 63 days.
2. Run Ben022/Ben023 letters after the coverage is terminated, with an effective date of when the coverage ended
3. Check the results - has all creditable coverage been included in the letter?
4. answer - NO



Cause

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