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HCM 9.2: EOEN_MSG taking a long time to process on INSERT INTO PS_HR_DIRECT_REP_5 (Doc ID 2384049.1)

Last updated on JANUARY 26, 2024

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


The EOEN_MSG message is taking long time to process. The message takes several minutes to process an insert into the PS_HR_DIRECT_REP_5 table.

In some other scenarios, the EOEN_MSG is timing out.

Steps to replicate the issue:

1. Perform any of the below Events for Direct Reports:

2. PeopleTools > Integration Broker > Service operations Monitor > Monitor Asynchronous services , select Group By : Service Operation and click on Refresh
Check the Status of the Service Operation EOEN_MSG




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