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Error (2,280) in Copy Service Indicator when Long Description is Too Long (Doc ID 2385098.1)

Last updated on MARCH 15, 2022

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9.2 and later
Information in this document applies to any platform.


In CS 9.2,
When trying to copy a Service Indicator Code, users get the following errors when selecting the copy button:

A fatal PeopleCode SQL error occurred. Please consult your system log for details.

SQL error in Exec. (2,280) SCC_SI_SETUP.SrvcIndCodeTbl.OnExecute Name:ExecCopy PCPC:4471 Statement:28
Called from:SCC_SI_WRK.SCC_SI_LNK3.FieldChange Statement:7

During the execution of SQL, an error occurred in the Exec subroutine. The preceding message should have described the SQL being executed.

The issue can be reproduced at will with the following steps:

1. Navigate to Set Up SACR > Common Definitions > Service Indicators > Service Indicator Table.
2. Retrieve an existing active service indicator code with a service impact of AENR.
3. Select the Copy button.
4. Enter the Academic Institution value and enter a new service indicator code.
5. Select Copy (Service Indicator) button.

The issue has the following business impact:

Due to this issue, users cannot successfully use the Copy button to copy a service indicator code.




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