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AR Real Gain Or Loss Wrongly Calculated, Creating Accounting Entries Out Of Balance (Doc ID 2385330.1)

Last updated on APRIL 11, 2018

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, AR Update - Posting

After applying the fix for Bug 21750204 (PAYMENT GROUPS WITH REALIZED GAIN AND LOSS CAN NOT BE POSTED BECAUSE OF ACTOB), under some circumstances an ACTOB error is still occurring when attempting to apply a payment.

ERROR
-----------------------
ACTOB -Accounting Entries Out of Balance.

The issue can be reproduced at will with the following steps:
1. Create an online pending item in different currency than base currency.Take Item Sequence number and create 2 line pending item with same item name.
2. Post the item.
3. Create a Regular deposit in different currency for full payment.
4. Create a Payment worksheet and apply payment.

Due to this issue, users cannot apply payment.

Changes

 

Cause

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