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EAR9.2 AR Real Gain or Loss Wrongly Calculated Are Creating ACTOB (Accounting Entries Out Of Balance) (Doc ID 2385330.1)

Last updated on JULY 22, 2020

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Upon applying the fix for Bug 21750204, ACTOB error is still occurring when attempting to apply a payment under some circumstances and consequently users cannot apply payment.

The issue can be reproduced at will with the following steps:

  1. Create an online pending item in different currency than base currency.
  2. Take Item Sequence number and create 2 line pending item with same item name.
  3. Post the item.
  4. Create a Regular deposit in different currency for full payment.
  5. Create a Payment worksheet and apply the payment.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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