Delete External Org ID

(Doc ID 2385614.1)

Last updated on APRIL 24, 2018

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.0 version or later, Constituent Data

When user is attempting to delete an Organization from Delete Organization ID Page, an error appears

ERROR
-----------------------
ID cannot be deleted - data exist in PS_ORG_LOCATION table in the key field EXT_ORG_ID


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Campus Community > Organization > Delete Organization
2. Enter External Org ID which you want to delete.


BUSINESS IMPACT
-----------------------
Though, there is no loss of service or functionality, the customer wants to to delete External Organization ID which is no longer in use to to keep the system clean.

Changes

 

Cause

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