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Shipping Summary On eProcurement Requisition Checkout Page Not Displayed Correctly (Doc ID 2385684.1)

Last updated on MAY 21, 2018

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When creating a requisition with a special request item. In the checkout page click the line details icon, Then return back to the Check out page, Notice that on the Shipping Summary the Ship To Location information (as there is only one schedule and one SHIP TO ID) should be displayed but instead, this message is shown "Multiple values exist for one or more schedules. Expand lines to see shipping details." 

The issue can be reproduced at will with the following steps:

1. Navigate to  eProcurement >Requisition
2. Create a Special Request item
3. Notice that the Shipping Summary Information is looking good
4. In the checkout page,click Line Details icon, then click OK
5. On the Shipping Summary the Ship To Location information (as there is only one schedule and one SHIP TO ID) should be displayed but instead, this message is shown "Multiple values exist for one or more schedules. Expand lines to see shipping details."

Changes

 

Cause

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