E-INST: PT Client 8.56.07 Installation - PTools Configuration Failed On Windows 10

(Doc ID 2386285.1)

Last updated on APRIL 13, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On : 8.56 version, Updates and Fixes

PT client 8.56.07 installation - PTools Configuration failed on Windows 10

 installing PT client 8.56.07 on Windows 10 64-Bit and getting "PTools Configuration failed. Check the log file for errors". Log file is attached.



ERROR
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 Error 0x80070666: Cannot install a product when a newer version is installed.



STEPS
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The issue can be reproduced at will with the following steps:
1.run ptclient setup

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue,unable to install Tools Client for proper connectivity

Changes

 

Cause

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