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Header Workflow Thread Not Get Terminated After Denial (Doc ID 2386642.1)

Last updated on FEBRUARY 05, 2019

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Header workflow thread not getting terminated after denial.

Setup -
1.Approval Workflow setup has been setup with 6 stages
Stage 1,2,3 and 4 are Line level approval
Stage 5 and 6 are Header level approval

Transaction -
1.Create requisition and submitted to workflow
2.Log in as UserA
3.Approve the transaction
4.Path-1 got approved and workflow moved to next path
5.Now log in as Requester UserB
6.Navigate to Manage Requisitions and edit requisition
7.Increase the quantity
8.Re-submit to workflow
9.Approval process is re-initialized
10.LOGIN with UserA and approve the request path-1 got approved and workflow moved to next path
11.Log in as UserC and Provide Path-2 approval Workflow moved to Path-4
12.Log in as UserD > Go to worklist
13.Select transaction and deny
14.Workflow got terminated for all line level approvals but Header approval not get terminated

 

Cause

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In this Document
Symptoms
Cause
Solution
References

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