ELM 9.2 - Mass Enrollment Not Creating All Notifications

(Doc ID 2386866.1)

Last updated on APRIL 20, 2018

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


When creating a mass enrollment (LM_MASS_ENRL) and the 'notify leaner' check box is selected, not all the notifications are being created.

 

Steps to Replicate Issue: 

1) Enterprise Learning > Learner Tasks > Enroll Learners

2) Select an active lesson

3) Select the "Enroll" button

4) Select a Learner Group that has more than 30 Learners

5) Verify the number of learners in the group

6)  Submit the Enrollment and this will submit a Mass Enrollment entry

7) Make sure that the "Notify Learner" and "Notify Requester" check boxes are selected and then click "Submit Enrollment"

8) Query table LM_NOTIF_TRANS for an exiting count. This is the table where the entries are created for LM_NOTIFY job to select from

9) Run mass enrollment. Go to  Enterprise Learning > Process Mass Enrollment 

10) Run the Application Engine and then select a count from LM_NOTIF_TRANS again. The number should batch the prior numbers plus the number of learner's in the learner group.


 

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms