EBI 9.2: eBill Payment - Duplicate Invoices Appearing When Selecting Values On 'Contact Us' Page.

(Doc ID 2387487.1)

Last updated on MAY 08, 2018

Applies to:

PeopleSoft Enterprise SCM eBill Payment - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 Image #23
PeopleTools: 8.55.08
Usability

ACTUAL BEHAVIOR
---------------
eBill Payment - duplicate invoices appearing when searching for the Invoice list of values on the 'Contact Us' Page.

EXPECTED BEHAVIOR
-----------------------
Invoice list of values on the 'Contact Us' page should only display the actual invoices generated for the customer.

Steps To Replicate
-----------------------
1. eBill Payment > Contact Us > click on the magnifying glass in the ‘Invoice’ field
2. List includes a row for each Invoice + Entry Type resulting in invoices displaying more than once

Changes

 

Cause

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