Transcript Request Fails With S3600-SEL-MLSTN-TBL (2,-1)

(Doc ID 2387636.1)

Last updated on APRIL 17, 2018

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On CS 9.2 when attempting to produce a student Transcript on demand an error is returned. This is only happening for one student

ERROR
-----------------------
Remote program SRPCTDRV failed with reason: S3600-SEL-MLSTN-TBL (2,-1) DERIVED_CS.REPORT_REQUEST_PB.FieldChange PCPC:407 Statement:4

ERR rtncd=1 msg=ORA-00942: table or view does not exist


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Navigation: Records and Enrollment>Transcripts>Transcript Request

  1. Add a New Value and Choose the Transcript Type from the drop down
  2. Enter the Student ID under the ID prompt and Process Request
  3. The process errors out

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms