When Managers Try To Approve Transactions In Profile Management, Error Occurs-"ErrorReturn-> 1009 - Optimistic lock exception at %1. Please refresh the page try the same operation again. (18081,1009) EOAW_CORE.Utils.OnExecute"

(Doc ID 2388124.1)

Last updated on MAY 14, 2018

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Workflow



Optimistic Lock exception

Getting the 'Optimistic Lock exception' error when Managers try to approve the transactions in Profile management.

ERROR
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ErrorReturn-> 1009 - Optimistic lock exception at %1. Please refresh the page try the same operation again. (18081,1009) EOAW_CORE.Utils.OnExecute Name:ThrowOptimisticLockException PCPC:19860 Statement:514
Called from:EOAW_CORE.ENGINE.Thread.OnExecute Name:UpdateTimestamp Statement:590
Called from:EOAW_CORE.ENGINE.AppInst.OnExecute Name:UpdateTimestamp Statement:1044
Called from:EOAW_CORE.ENGINE.AppInst.OnExecute Name:ApproveByThread Statement:544
Called from:EOAW_CORE.ENGINE.AppInst.OnExecute Name:ApproveByRowSet Statement:513
Called from:EOAW_CORE.ENGINE.AppInst.OnExecute Name:Approve Statement:553
Called



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Main Menu>Worklist
2. Try to approve JPM worklist transaction approval link.
3. Error occurs.

Changes

 

Cause

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