EGL9.2:When Suspense Correction Has Errors (ex: Combo Edit error) and Being Corrected, Ledger = Blank

(Doc ID 2388343.1)

Last updated on APRIL 18, 2018

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Goal

Issue:

When in Suspense Correction journal uses an Account that results to Combo Error, and thereafter, corrects the invalid combination, the Suspense journal ends with blank Ledger.

Replication steps:

 1.  Create original journal with unbalanced debit/credit and save.
 2.  Run Edit Journal. Suspense line gets created and Journal Status = V
 3.  Then, run Post Journal, Journal Status = P
 4.  Create suspense correction entry:
         Use correction chartfield value strings that will result to combo edit error, then save.
 5.  Go to correction Journal Entry
 6.  Run Edit Journal, Journal Status = V
         There is a line error and suspense line is created.
         Note that error is due to combo edit issue.
 7.  Modify the journal line to correct the CF strings that will make it a valid combination, then Save.
         Note that from Journal Status = V, due to the modification done, it moves to N again.
 8.  Run Edit Journal, Journal Status = V
 9.  Run Post Journal, Journal Status = P
10. Create suspense correction entry again. It is noted that Ledger field, that is grayed out, has <blank> value.
        Ignore the Ledger field being blank, populate the Account value, then Save.
        Go to correction journal entry.
        Ledger field = <blank> and could not be saved.

Replication screenshots attached.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms