EGL9.2: Suspense Correction Journal Gets Created With Blank Ledger Value; Resolution Options (Doc ID 2388343.1)

Last updated on MAY 18, 2023

Applies to:

Goal

Issue:

When in Suspense Correction journal uses an Account that results to Combo Error, and thereafter, corrects the invalid combination, the Suspense Correction journal lines end up with a blank Ledger.

Replication steps:

 1.  Create original journal with unbalanced debit/credit and save.
 2.  Run Edit Journal. Suspense line gets created and Journal Status = V
 3.  Then, run Post Journal, Journal Status = P
 4.  Create suspense correction entry:
         Use correction chartfield value strings that will result to combo edit error, then save.
 5.  Go to correction Journal Entry
 6.  Run Edit Journal, Journal Status = V
         There is a line error and suspense line is created.
         Note that error is due to combo edit issue.
 7.  Modify the journal line to correct the CF strings that will make it a valid combination, then Save.
         Note that from Journal Status = V, due to the modification done, it moves to N again.
 8.  Run Edit Journal, Journal Status = V
 9.  Run Post Journal, Journal Status = P
10. Create suspense correction entry again. It is noted that Ledger field, that is grayed out, has <blank> value.
        Ignore the Ledger field being blank, populate the Account value, then Save.
        Go to correction journal entry.
        Ledger field = <blank> and could not be saved.

Please refer to screenshots for further understanding.

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.