Balance Group Message Incorrectly Displayed For Non-GP Employee

(Doc ID 2388509.1)

Last updated on APRIL 19, 2018

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Balance Groups are used by Global Payroll for Australia, New Zealand and Singapore. However, when rehiring an employee, even if they aren't included in a Global Payroll paygroup a warning message is still displayed requesting the user to check the Balance Group number entered. The message is only relevant if an employee is in Global Payroll and should only be shown for those employees.

ERROR
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"Warning -- Please review the Balance group number entered (17205, 378)
The Balance Group ID has remained the same as previous job rows. Please review PeopleBooks for the impacts of the Balance Group ID in relation to Global Payroll Processing."


STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Job Data and search for employee KA0001 and add a new EFFDT row dated 01-Oct-2017, action "Change of Payroll System" and set the Payroll System to "Other"
2. Terminate the employee with EFFDT 15-Oct-2017 and Save
3. Rehire the employee, effective 20-Oct-2017 and Save
4. On saving the following warning will be displayed "Warning -- Please review the Balance group number entered (17205, 378)
The Balance Group ID has remained the same as previous job rows. Please review PeopleBooks for the impacts of the Balance Group ID in relation to Global Payroll Processing."

Changes

 

Cause

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