E-MCF/WF: LM_NOTIF_ANN Fails To Send Emails With More Than 100 People or Recipients (Doc ID 2388667.1)

Last updated on JUNE 18, 2024

Applies to:

Symptoms

Getting an error when trying to send to or when there are 100 or more recipients in the 'To' box.

8.55.15
ELM  9.2. PUM 15

STEPS:
Navigate to Enterprise Learning > Notifications > Process Ad hoc Notifications.
Add 100+ in the 'To' box

ERROR
---------------

10:26:03.665 0.000177 PSMCFSendMailException: Context: OutboundEmail.Send method called
34 10:26:03.665 0.000193 PSMCFSendMailException: Java Exception: javax.mail.MessagingException
35 10:26:03.665 0.000186 PSMCFSendMailException: Brief Message:Exception reading response
36 10:26:03.666 0.000185 PSMCFSendMailException: Detail Message:javax.mail.MessagingException: Exception reading response;
nested exception is:
java.net.SocketException: Connection reset
at com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:2153)
at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1661)
at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:1098)
at com.peoplesoft.pt.mcf.mail.MCFOutboundEmail.send(MCFOutboundEmail.java:1183)
at com.peoplesoft.pt.mcf.mail.MCFOutboundEmail.send(MCFOutboundEmail.java:1523)
Caused by: java.net.SocketException: Connection reset
at java.net.SocketInputStream.read(Unknown Source)
at java.net.SocketInputStream.read(Unknown Source)
at com.sun.mail.util.TraceInputStream.read(TraceInputStream.java:110)
at java.io.BufferedInputStream.fill(Unknown Source)
at java.io.BufferedInputStream.read(Unknown Source)
at com.sun.mail.util.LineInputStream.readLine(LineInputStream.java:89)
at com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:2131)

Cause

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