E-MCF/WF: LM_NOTIF_ANN Fails To Send Emails With More Than 100 People or Recipients

(Doc ID 2388667.1)

Last updated on APRIL 19, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

Getting an error when trying to send to or when there are 100 or more recipients in the 'To' box.

8.55.15
ELM  9.2. PUM 15

STEPS:
Navigate to Enterprise Learning > Notifications > Process Ad hoc Notifications.
Add 100+ in the 'To' box

ERROR
---------------

10:26:03.665 0.000177 PSMCFSendMailException: Context: OutboundEmail.Send method called
34 10:26:03.665 0.000193 PSMCFSendMailException: Java Exception: javax.mail.MessagingException
35 10:26:03.665 0.000186 PSMCFSendMailException: Brief Message:Exception reading response
36 10:26:03.666 0.000185 PSMCFSendMailException: Detail Message:javax.mail.MessagingException: Exception reading response;
nested exception is:
java.net.SocketException: Connection reset
at com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:2153)
at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1661)
at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:1098)
at com.peoplesoft.pt.mcf.mail.MCFOutboundEmail.send(MCFOutboundEmail.java:1183)
at com.peoplesoft.pt.mcf.mail.MCFOutboundEmail.send(MCFOutboundEmail.java:1523)
Caused by: java.net.SocketException: Connection reset
at java.net.SocketInputStream.read(Unknown Source)
at java.net.SocketInputStream.read(Unknown Source)
at com.sun.mail.util.TraceInputStream.read(TraceInputStream.java:110)
at java.io.BufferedInputStream.fill(Unknown Source)
at java.io.BufferedInputStream.read(Unknown Source)
at com.sun.mail.util.LineInputStream.readLine(LineInputStream.java:89)
at com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:2131)



Changes

 

Cause

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