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EPY: ePay - Employee Self-Service - Why can't Pay Slips (PDF) Open The PDF On Smart phones When Viewing Paychecks (Doc ID 2388711.1)

Last updated on SEPTEMBER 22, 2021

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


 How do you view paychecks on mobile devices for end users using Classic Pages or Classic Plus Pages?

Steps to reproduce:
1. Ensure Paychecks for PDF was run
     - Payroll for North America > Payroll Processing USA > Produce Checks > Create PDF Paychecks
2. Employee Navigates on a mobile application  to Self Service > Payroll and Compensation > View Paycheck
3. Unable to see the PDF



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