EPY: ePay - Employee Self-Service - Why can't Pay Slips (PDF) Open The PDF On Smart phones When Viewing Paychecks
(Doc ID 2388711.1)
Last updated on SEPTEMBER 22, 2021
Applies to:PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
How do you view paychecks on mobile devices for end users using Classic Pages or Classic Plus Pages?
Steps to reproduce:
1. Ensure Paychecks for PDF was run
- Payroll for North America > Payroll Processing USA > Produce Checks > Create PDF Paychecks
2. Employee Navigates on a mobile application to Self Service > Payroll and Compensation > View Paycheck
3. Unable to see the PDF
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