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Attachment Failed To Download File Not Found (Doc ID 2388762.1)

Last updated on AUGUST 02, 2018

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2.26, PO Dispatching

Bug ID: 26290599 - Attachment Failed to Download File Not Found

After Applying above fix getting Error shown on Error section






 

ERROR
-----------------------
3272 22:41:23.601 0.247000 PSCurlFileTransferSession: Download : File Transfer Failed : FTP library Error code : 78 - Remote file not found
3273 22:41:23.602 0.001000 PSCurlFileTransferSession: MapErrorcode.
3274 22:41:23.603 0.001000 ExecuteGetAttachment: Return code : 9
3275 22:41:23.603 0.000000 PSCurlFileTransferSession: Destructing the file transfer library object.
3276 22:41:23.605 0.002000 EvalGetAttachment (error): return code (9) indicates attempt to download file from storage failed.
3277 22:41:23.606 0.001000 EvalGetAttachment: finishing and returning 9.
3278 22:41:23.606 0.000000 197: Else
3279 22:41:23.607 0.001000 229: If (&ret <> %Attachment_Success) Then
3280 22:41:23.608 0.001000 230: %This.HandleError(MsgGet(&c_.MESSAGE_CAT, &c_.DOWNLOAD_ERRMSG, "Error while Downloading"), &ret);
3281 22:41:23.609 0.001000 call private HandleError params=4
3282 22:41:23.610 0.001000 Str[44]=Attachment failed to download.




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a PO with Attachments and dispatch through PO_PO_MAIL
2. Error

Attachment failed to download.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot dispatch PO with attachments

Changes

 

Cause

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