E-Fluid:In Fluid Environment, Seeing Content Provider Signon Page When Using Bookmarks

(Doc ID 2388866.1)

Last updated on APRIL 24, 2018

Applies to:

PeopleSoft Enterprise PRTL Interaction Hub - Version 9.1 and later
Information in this document applies to any platform.


On :  9.1 version, Portal Registry

 Tools 8.55.10
Environments: Portal 9.1 (Image 4), HRMS 9.2 (PUM 21)

In Fluid environment, Employees are seeing Content Provider Signon page when using bookmarks.  

The expected behavior here is that it would take user back to Portal Signon page, similar 8.54.

The issue can be reproduced at will with the following steps:
1. Login to your Portal environment (take note of the Portal url)
2. Using the NavBar, navigate to the HR fluid page under Root > Self Service > Personal Information> Personal Details (observe the browser address bar now changed to HR url)
3. Using your browser’s bookmark, bookmark this page.
4. Close all your browsers; Reopen new session and open the bookmark
5. User is now taken to HR signon page.  

The issue has the following business impact:
Due to this issue, users cannot bookmark a fluid page in browser.




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