E-Fluid:In Fluid Environment, Seeing Content Provider Signon Page When Using Bookmarks

(Doc ID 2388866.1)

Last updated on APRIL 24, 2018

Applies to:

PeopleSoft Enterprise PRTL Interaction Hub - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

On :  9.1 version, Portal Registry


 Tools 8.55.10
Environments: Portal 9.1 (Image 4), HRMS 9.2 (PUM 21)

ACTUAL BEHAVIOR  
---------------
In Fluid environment, Employees are seeing Content Provider Signon page when using bookmarks.  


EXPECTED BEHAVIOR
-----------------------
The expected behavior here is that it would take user back to Portal Signon page, similar 8.54.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to your Portal environment (take note of the Portal url)
2. Using the NavBar, navigate to the HR fluid page under Root > Self Service > Personal Information> Personal Details (observe the browser address bar now changed to HR url)
3. Using your browser’s bookmark, bookmark this page.
4. Close all your browsers; Reopen new session and open the bookmark
5. User is now taken to HR signon page.  

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot bookmark a fluid page in browser.

Changes

 

Cause

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