ETL9.2 After Delegation Has Been Revoked, Worklist Was Not Routed Back To Delegator

(Doc ID 2388878.1)

Last updated on APRIL 24, 2018

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2.00 version, Other

Issue
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User (Delegator) is expecting to see the worklist will be assigned back to her after the delegation period expired.


STEPS
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The issue can be reproduced at will with the following steps:

One of employees submitted timesheet during the delgation period however the proxy didn't approve the time.
After the delegation period expires, the timesheet was reassigned back to the delgator but the corresponding worklist was not re-assigned.
Looking at on what the current behavior of delegation process, worklist is still assigned to the proxy but status is inactive.

BUSINESS IMPACT
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The Inactive delegation creates confusion for approver

Changes

 

Cause

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