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Comparing Profiles Search In HCM Workforce Development - Profile Returns No Matches (Doc ID 2389461.1)

Last updated on APRIL 20, 2018

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Other

Comparing Profiles Search in HCM Workforce Development - Profile returns no matches

Customer is are seeing an issue where doing a Compare Profile between a few employees, they get 0 matches when using Source Profile Type=PERSON

ACTUAL BEHAVIOR
---------------
No matching data when using Source Profile Type=PERSON
 
EXPECTED BEHAVIOR
---------------
It is expected to have matching data, to some degree, when using Source Profile Type=PERSON


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Workforce Development>Profile Management>Profiles>Compare Profiles
2. Select the Source and Target Profile type of PERSON and the Empl ID to be used, then add the Target Profiles and click Compare Profiles
3. Note that there is no data (all 0%) for all target and source profiles.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the Compare Profiles to obtain any meaningful data.

Cause

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