E-AD: APP DESIGNER CRASHES WHEN RAN CONSECUTIVE COMPARES

(Doc ID 2389781.1)

Last updated on APRIL 26, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On : 8.56.01 version, Compare Reports

ACTUAL BEHAVIOR
---------------
In Peopletools 8.56.01 App designer, ran a Database compare which ran successfully
Now, when try to run another Project or Database compare again App designer should release the lock and let the compare process to complete without crashing the Apps designer.

EXPECTED BEHAVIOR
-----------------------
In Peopletools 8.56.01 App designer, ran a Database compare which ran successfully
Now, when try to run another Project or Database compare again App designer crashes. It appears that it locks on the target database are not being release as unable delete the local cache.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launch Application Designer, run either Project or Database compare, run success
2. Re-Launch Application Designer again and run the compare, the pside (Application Designer) crash

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run the tool

Cause

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