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EPro - Requisition Approval Page Is Missing Attachments/Comments Icon (Doc ID 2389956.1)

Last updated on APRIL 23, 2018

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Requisition Create

ACTUAL BEHAVIOR
---------------
ePro - Requisition approval page is missing attachments/Comments icon

When the comments are not added to the requisition but attachment is added , attachments/Comments icon is missing in approval page.
Attached the screenshots with detailed explanation. We can have a call if need further.

This is causing Buyers to reject requisitions back to the department when the attachment does actually exist on the requisition.

EXPECTED BEHAVIOR
-----------------------
comments and attachments should show correct icon on approval page

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a new requisition that requires approval and add an attachment with no comment
2. Create a new requisition that requires approval and add an attachment with comment
3. Go to approval page and check the icons on both requisitions

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, causing Buyers to reject requisitions back to the department when the attachment does actually exist on the requisition.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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