Candidate Gateway Missing Facets After Moving Database
(Doc ID 2390010.1)
Last updated on NOVEMBER 26, 2021
Applies to:
PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
On : 9.2 PUM 12 PT 8.54.31version, Job/Applicant Index/SES
ACTUAL BEHAVIOR
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Facets are not coming up on Candidate gateway
EXPECTED BEHAVIOR
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Facets should appear on Candidate gateway
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Main Menu ~ Careers
2. Click on View all Jobs
3. Job postings are shown but facets are not shown
BUSINESS IMPACT
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The issue has the following business impact:
They have moved all their environments to new Linux server and have been down for over 24 hours with this move (production),
so we need to get back up ASAP. Issue is not there in Other environments, Only in Production
Cause
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In this Document
Symptoms |
Cause |
Solution |