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Unable To Edit Or Approve Historical Absences That Have Been Applied Through 9.1 (Doc ID 2390159.1)

Last updated on APRIL 24, 2018

Applies to:

PeopleSoft Enterprise HCM Absence Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

STATEMENT:
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Unable to Edit or Approve Historical Absences that have been applied through 9.1 We are currently upgrading from 9.1 to 9.2. As part of the process we are bringing forward all 9.1 data to 9.2.
The leaves applied through 9.2 can be edited/approved through ESS & MSS. But for the historical absence data that has come from 9.1, it is not accessible to edit/approve through ESS/MSS.
This would create issues after go live as the historical absences can no longer be approved by the manager. Let us know if any other setup needs to be done in 9.2 for the historical 9.1 data to be available for approval in MSS .

STEPS TO REPLICATE:
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The issue can be reproduced at will with the following steps:
Manager:
- Check leaves pending for approvals in fluid mode.
- Can only view the leaves applied through 9.2. The manager can’t access leaves applied through 9.1.
- However, through classic mode the manager can view all the pending requests (both from 9.2 & 9.1) but would receive an error on trying to access the 9.1 absences.
- Error on clicking on any 9.1 Absence.

Changes

 

Cause

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