My Oracle Support Banner

Getting Error Message Condition record not found, key = 000111(000001553,0020). (14600,405) When Generating ADVIS Advising Report (Doc ID 2390429.1)

Last updated on APRIL 22, 2019

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9 and later
Information in this document applies to any platform.


On : 9 version, Transcripts

Getting error message when generating ADVIS Advising Report

Getting error when trying to generate an advising report in Campus Solutions

Message: Condition record not found, key = 000111(000001553,0020). (14600,405)

Condition record not found, key = 000111(000001553,0020). (14600,405)

The issue can be reproduced at will with the following steps:
1. Navigation: Main Menu > Records and Enrollment > Transcripts > Transcript Request
2. Enter the Request Header Information and specifying ADVIS transcript type.
3. Enter the Request Detail Student id and click the Process Request button.

The issue has the following business impact:
Due to this issue, users cannot generate an Advisement Report successfully


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.