GSS Action Reasons Not Displayed as Configured

(Doc ID 2390472.1)

Last updated on APRIL 30, 2018

Applies to:

PeopleSoft Enterprise HCM eProfile Manager Desktop - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

The Action reasons are displayed incorrectly after selecting the "Previous" button and going back to change the Action Reason. The action reasons available should be displayed as per setup.


The issue can be reproduced at will with the following steps:
1. Setup specific Action reasons for a GSS transaction
2. Initiate that transaction, select an Action reason and click next
3. Click on Previous button and check the Action reasons prompt and all values are shown

Changes

 

Cause

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